wow. ok. so for all my bitching about my store it pales in comparison to the one i was in today. i was in salem, NH for 9 hours putting away stock and for all intents and purposes it was as if i never opened a box. the store wasn't in shambles. it was more as if a giant fucking tornado hit at the same time a hurricane blew through over an earthquake. i'm talkin' B-A-D! worse than bad. there was shit in places i didn't even think ever happend. but then again, when a customer sees that the store doesn't care then they don't care and that causes them to not hesitate to just put whatever they want WHEREver they want. seriously. there was 8 carts full of returns (or "drops" as they called them) AT 8AM! WHAT THE FUCK!? oh, and apparently the different codes that work in MA are too good for the NH's. i can't understand how they're still in business.
in other news, i've worked a shit load of hours now all at time and a half so i'm looking forward to a nice big paycheck. maybe get some credit cards taken care of. now it's off to knit until i pass out and go BACK to work in a few hours. oi. i hate the real world.
tootles.
This older blog of mine is locked into the Blogger-sphere. Rather than trying to move it out, this will just live on here as historical record.
Showing posts with label service. Show all posts
Showing posts with label service. Show all posts
Monday, October 13, 2008
Friday, September 26, 2008
another day...
so im going to try and keep this up. i work at kmart so it shouldn't be too hard...you know, there's tons of stories everywhere you just have to look. and not too hard either cuz i mean, well, take for instance the average mom. she's great around the house, does most of the shopping, but ends up being completely ignorant to the return policies of her favourite store. ok, so here's the scene. i, the customer service desk associate, have to greet everyone that comes in the door. enter the mom. she's got a friend in tow (as they do if not children) and she'd like to return some clothes. she tells me that she doesn't have the receipt but store credit will be fine. this, however, is not walmart and we do NOT take back everything. when i tell her that without the reciept she's not able to return the product she loses control and flips out. not a quiet one either...
when she simmers, the friend steps in and asks to speak to the manager. once informed that i am the front end manager, she's quiet. they want to know where it's posted about the policy, i point above my head to a GIANT BLUE AND WHITE SIGN. you can't miss it. first line "without a receipt, no refund will be given". funny huh? idiots.
in other news, i've perfected my knitting on the nifty knitter. i am officially a hat making machine and pride myself of that fact. working on another one now actually and prolly going to make a ton more all the way until the knit-a-thon. more on that later. for now my new hat is calling me so tootles.
when she simmers, the friend steps in and asks to speak to the manager. once informed that i am the front end manager, she's quiet. they want to know where it's posted about the policy, i point above my head to a GIANT BLUE AND WHITE SIGN. you can't miss it. first line "without a receipt, no refund will be given". funny huh? idiots.
in other news, i've perfected my knitting on the nifty knitter. i am officially a hat making machine and pride myself of that fact. working on another one now actually and prolly going to make a ton more all the way until the knit-a-thon. more on that later. for now my new hat is calling me so tootles.
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